Frequently Asked Questions

If you're looking for more information about our products, check out the FAQs sections below.

Product

  • How does Som Sleep work?

    Som helps support sleep*. It's that simple. It can be tough winding down at the end of the day, but we're here to help you get the rest you deserve. We recommend taking Som Sleep when you have a minimum of 7-8 hours to commit to sleeping.

  • In general, when should Som Sleep be consumed?

    Drink 30 minutes before you're ready to go to bed. Best served chilled.

  • What does Som taste like?

    Som has a unique berry flavor.

  • How often can I take Som?

    Som is drug-free and non-habit forming. We specifically developed it to be safe for nightly use.

  • Do I need to refrigerate Som?

    We prefer our Som chilled, but defer to your personal preference.

  • Do I have to drink the entire can?

    Each 8.1 oz can of Som contains 1 serving. We recommend drinking the entire can for optimal results.

  • Is it okay to mix Som with alcohol and/or medication?

    We do not recommend mixing Som with alcohol and/or medication. If you have any concerns about incorporating Som into your routine, consult with your doctor.

  • Does it work to prevent hangovers?

    We wish. Som is not intended to prevent hangovers. We do not recommend mixing Som with alcohol.

  • Will it make me groggy when I wake up?

    While it's possible to wake up feeling slightly groggy, this has not been the case with many users. Customers have reported feeling rested and refreshed after waking.

  • What if I'm pregnant or nursing?

    We do not recommend using Som while pregnant or nursing. Consult with your doctor to determine whether Som is a good fit for you.

  • Talk to me about ingredients. Where do you manufacture Som?

    Som Sleep: Proprietary Blend: L-theanine, GABA, melatonin. Other Ingredients: water, cane sugar, erythritol, natural flavors, citric acid, magnesium citrate, stevia leaf extract, pyridoxine hydrochloride.
    Som Sleep (Zero Sugar): Proprietary Blend: L-theanine, GABA, melatonin. Other Ingredients: water, erythritol, natural flavors, citric acid, magnesium citrate, monk fruit extract, stevia leaf extract, pyridoxine hydrochloride.
    Som is manufactured in the United States.

  • What are the dietary supplement facts?

    We always recommend referring to the can labels for all nutrition information.

    Original

    Serving Size 1 can (8.1 fl oz)

    Amount Per Serving % DV*
    Calories 40
    Total Carbohydrate 15g 5%
    Total Sugars 8g
    Vitamin B6 2mg 100%
    Magnesium 40mg 10%

    Proprietary Blend 357mg**

    L-Theanine, GABA, Melatonin

    * Percent Daily Values are based on a 2,000 calorie diet.

    ** Daily Value (DV) not established.

    Zero Sugar

    Serving Size 1 can (8.1 fl oz)

    Amount Per Serving % DV*
    Calories 10
    Total Carbohydrate 8g 3%
    Total Sugars 0g
    Erythritol 8g
    Vitamin B6 2mg 100%
    Magnesium 40mg 10%

    Proprietary Blend 357mg**

    L-Theanine, GABA, Melatonin

    * Percent Daily Values are based on a 2,000 calorie diet.

    ** Daily Value (DV) not established.

  • How much melatonin does each can contain?

    Each can of Som contains 3 mg of Melatonin.

  • Is Som gluten free, dairy free, vegan, caffeine free, allergen free, non carbonated, and NSF Certified for Sport?

    In a word: Yes. It's also low calorie and free of soy, caffeine, GMOs, preservatives and artificial colors and sweeteners.

Subscription

  • How does the Som subscription work?

    The subscription is a convenient way to save on your Som needs. By selecting the monthly subscription option, you'll save 5% on each shipment. Sign up once and never worry about running out of Som again.

  • How do I renew my subscription?

    We’ve got you covered. Your subscription will remain active and automatically renew every 30 days unless you opt to cancel it.

  • How do I cancel my subscription?

    We hate to see you go, but you can cancel at any time. Simply log into your account and click "Manage Subscription" to skip a shipment, change the date of your next shipment or cancel your subscription entirely.

My Account

  • What is My Account?

    When purchasing from Som, you have the option to either create an account or check out as a guest. An account allows you to check your order status, review your order history and manage your customer profile. If you'd like to sign up for an account, click here.

  • How do I edit my shipping address or payment method?

    Simply log into your account to make any necessary changes or email us at orders@getsom.com.

  • Do I need an account to order products from Som Sleep?

    Nope, you can checkout on getsom.com as a guest.

Payment

  • What types of payment do you accept?

    We accept Visa, MasterCard, American Express, and Discover. We do not accept cash, personal checks or money orders as payment.

Shipping

  • Where do you ship?

    Som currently ships to the 48 contiguous United States. If you'd like to #GetSom shipped to Hawaii, Alaska, or an APO/FPO address, you can place your order in our Amazon Store.

  • How much does shipping cost?

    Standard shipping ranges from $1.99 to $4.99, depending on your order. We also offer priority shipping for a flat rate of $25.
    P.S. Standard shipping is free when you spend $49 or more.

  • How long does it take to get my order?

    We get it. We're always eager to #GetSomSleep too. Once your order is placed, you should receive it within 4-8 business days via standard shipping. You’ll receive an email with tracking information as soon as your package is en route to you.

Returns

  • What's your return policy?

    We think you'll love Som as much as we do. If for any reason you're not satisfied with your purchase, email us at orders@getsom.com within 10 days of receipt and we will create a solution for you.

  • How long will my refund take?

    You can expect to receive your refund within 5-7 business days, depending on your financial institution.

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